Booking terms

These terms explain how enquiries and bookings work with Lift & Shift. They apply to collection, delivery and small-move jobs arranged through this website, by email or by phone.

Enquiries and quotes

• An enquiry is not a booking. A job is booked only when both you and we confirm it.
• We give you a clear quote before a job is booked. The quote is based on the route, items, timing and access details you give us.
• Any known parking, toll, waiting-time or extra-handling costs are set out in the quote before booking.
• If the details change (for example more items, different addresses, stairs or no lift), we may need to revise the quote before the job goes ahead.

Availability and suitability

All services are subject to item, access, vehicle and availability checks. We may decline a job that is not suitable for our vehicle or equipment, or that we cannot carry out safely.

Payment

No payment is taken through this website. The payment method is agreed and recorded before the job begins.

Cancellation and changes

• You can cancel or reschedule a confirmed booking free of charge up to 24 hours before the agreed collection time.
• If you cancel or reschedule within 24 hours of the collection time, or no one is available at the agreed time, we may charge a reasonable cancellation fee. Any such fee is set out in the quote before you confirm.
• Please tell us as early as possible if your plans change, by phone or at info@liftandshift.ie.

Your details

How we handle your personal data is explained in our privacy notice.

Your statutory rights

Nothing in these terms limits any rights you have under Irish or EU consumer law.

Contact

info@liftandshift.ie · 083 837 4214